Customer Service Representative

Elco Lighting - Los Angeles, CA 90058
Elco Lighting - Los Angeles, CA 90058
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Elco Lighting - Los Angeles, CA 90058
Job Description
We are looking for a customer service / data entry agent to join our team. The ideal candidate should be detail oriented, organized, strong data entry experience and above average written, verbal and typing skills.

Typical day in the position requires talking on the phone with customers about order status, entering customer orders into the system, following up with the warehouse on order status, checking stock and price for customers and building relationships with customers.

Job Description

Established lighting manufacturer in Los Angeles is looking for a data entry - customer service team member.

Responsibilities:

- Enter incoming orders

- Answer Customer phone calls

- Assist customers with stock questions

- Help with RGA returns

- Work with trucking companies on shipping issues

Qualifications:

- Strong written and verbal skills

- Strong work ethic

- Extremely Detail oriented

- Organized

Job Type: Full-time

Experience/ minimum 2 years of previous office duties/order entry

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Schedule:

Monday to Friday
Application Question(s):

Do you have data entry experience?
Education:

High school or equivalent (Preferred)
Experience:

Customer Service: 2 years (Preferred)
Work Location:

One location
Communication method(s) used:

Email
Phone
Job Duties:

Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested

Company's website:
elcolighting.com
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